Shipping Policy

🚚 Shipping Policy – CapeCart | Fast & Secure Delivery Across South Africa

📅 Effective Date: 27th January 2025
📆 Last Updated: 31st January 2025

At CapeCart, we make sure your order reaches you quickly, safely, and with a smile 😊. Here's everything you need to know about our delivery process:

🕒 Order Processing Time

  • ✅ Orders are processed within 1–2 business days after successful payment.

  • 📦 You’ll receive a confirmation email/WhatsApp message once your order is shipped.

  • 🧾 Orders placed on weekends or public holidays are processed on the next business day.

📍 Shipping Coverage

We currently ship all over South Africa 🇿🇦 – from major cities to small towns! 💚

⏳ Estimated Delivery Time

Location Type Estimated Delivery
Major Cities 🏙️ 2–4 business days
Remote Areas 🌄 4–7 business days

Note: Delivery times may vary during holidays, sales, or unforeseen courier delays.

💸 Shipping Charges

  • 🛒 FREE shipping on orders over R650

  • 🚚 Orders under R650: Shipping fee calculated at checkout

  • You’ll see your exact delivery cost before placing your order

🔒 Secure Packaging

Your order is packed with care and protection 💼 to ensure it arrives in perfect condition.

🔎 Track Your Order

  • After dispatch, a tracking number will be shared via WhatsApp or email

  • 📦 You can track your parcel online using the courier partner’s website

❌ Missed Delivery or Wrong Address

  • If delivery is missed due to wrong address or unavailability, we’ll attempt redelivery (may cost extra)

  • Always double-check your address and phone number when placing your order 📱🏠

📲 Need Help with Delivery?

For questions or issues about shipping, contact us anytime:

📧 Email: CapeCart.Store@gmail.com
📱 WhatsApp (Text Only): +27 78 618 4179
🌐 Website: https://capecart.store

📞 Please do not call — WhatsApp only for faster response!